What products does CanCatStore sell?

CanCatStore sells premium accessories for dogs and cats, including slow feeders, elevated feeding stations, waterproof boots, winter jackets, bike trailers, pet strollers, cat litter box enclosures, dog crate furniture, grooming tubs, travel harnesses, leashes, and engraved ID tags. All orders ship free within the United States.

Does CanCatStore offer free shipping?

Yes, CanCatStore offers free shipping on all orders delivered within the United States, with no minimum purchase required. Orders are processed in 1-2 business days and delivered in 5-7 business days.

Are CanCatStore products safe for pets?

Yes. CanCatStore products are made from pet-safe, non-toxic materials including food-grade stainless steel, BPA-free plastics, food-grade silicone, and durable premium wood. All products are designed for daily pet use.

Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at CanCat Store. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

We offer Standard Shipping (FREE) on all orders within the United States.

Estimated delivery time: 4-8 business days.

Important Note: Please note that items in the same purchase may be shipped in separate packages to ensure the fastest delivery possible, as we source from multiple independent U.S. suppliers. You will receive a separate tracking number for each package.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

4. Taxes

CanCat Store complies with U.S. domestic tax regulations. Any applicable sales tax will be calculated and displayed at checkout.

5. Damages

If you received your order damaged, please contact us immediately at admin@cancatstore.us to file a claim. Please save all packaging materials and damaged goods before filing a claim.

5.1 Returns & Refunds All our products are sourced from U.S. suppliers. If you wish to return an item, please contact us at admin@cancatstore.us within 14 days of delivery. We will provide you with the specific return instructions and the return warehouse address. Items must be in their original condition and packaging.

6. Contact Us

If you have any questions about our Shipping Policy, please contact us at admin@cancatstore.us.